Privacy Policy

Leiser Handy Services LLC ("we," "us," or "our") is committed to protecting the privacy of every client. This Privacy Policy explains what personal information we collect, how we use it, and the steps we take to keep it safe. By using our website or scheduling a service, you agree to the practices described here.

When you register for an account or schedule a service, we may collect the following personal information:

• Full name — to identify you and personalize communications.
• Phone number — to confirm appointments and send service updates.
• Email address — to send appointment confirmations, receipts, and account notifications.
• Service address — including street, city, state, ZIP code, and gate/access code — to dispatch our technicians to the correct location.
• Membership and billing information — to manage your service plan.

We collect only the information that is necessary to provide you with our handyman services. We do not collect sensitive financial data such as credit card numbers directly on our platform.

Your personal information is used exclusively for the following purposes:

• Scheduling, confirming, and managing your service appointments.
• Sending appointment reminders, status updates, and service notifications (only if you have opted in).
• Verifying your identity and securing your account.
• Providing customer support and responding to your inquiries.
• Improving the quality and reliability of our services.
• Complying with applicable legal obligations.

We will never use your information for unsolicited marketing from third parties or sell your data for advertising purposes.

4. How We Protect Your Data

We take the security of your personal information seriously and implement industry-standard safeguards, including encrypted password storage, secure HTTPS connections, session-based authentication, access controls, and regular security reviews.

While no system is 100% immune to security risks, we continuously work to protect your information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to access, correct, or delete your personal data at any time. You may update your information through your client dashboard or contact us to request deletion. You may also withdraw consent for email notifications from your dashboard profile settings.

To exercise any of these rights, please contact us using the information below.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with services. If you request account deletion, we will remove your personal data within 30 days, except where we are required to retain certain records for legal or accounting purposes.

7. Children's Privacy

Our services are intended for adults (18 years of age or older). We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us immediately and we will delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will update the effective date at the top of this page. We encourage you to review this policy periodically.